normal banking
Regular Banking FAQs
| Q | How do I set up Direct Deposit of my payroll check? |
| A | After your PNA Bank checking account has been established, you will receive
PNA Bank's routing and transit number (often called the bank's ABA number).
You will also receive your account number. If your employer participates in
a direct deposit program, simply provide this information to the payroll
department at your company and request direct deposit of your payroll check.
Your employer may ask for one of your voided PNA Bank checks since PNA Bank's
ABA number and your account number appear at the bottom of your checks. |
| Q | How do I set up Direct Deposit of my Social Security check? |
| A | After your PNA Bank checking account has been established, you will receive
PNA Bank's routing and transit number (often called the bank's ABA number).
You will also receive your account number. Simply call 1-800-772-1213 and
have your social security number and the account information available. The
representative will set up your direct deposit right over the phone. |
| Q | Can I get information about my account by phone? |
| A | Yes. Bank by phone 24 hours a day by calling our Toll- Free Voice Response
Unit at 1-888-465-8445. |
| Q | Can I open a business account at PNA Bank? |
| A | Yes. PNA Bank offers its Commercial Checking account and, for businesses
with fewer transactions, our Small Business Checking account. Please
Contact Us and speak to one our personal bankers for details regarding
our commercial checking accounts. At this time, PNA Bank does not open
commercial checking accounts via the internet. |
| Q | Are there any fees associated with accounts at PNA Bank? |
| A | The PNA Bank Checking Account has no monthly fees or minimum balance
requirements and comes with a no annual fee ATM card and unlimited free checks. |
| Q | Does PNA Bank offer Individual Retirement Account (IRAs)? |
| A | Yes. PNA Bank offers all the IRAs currently permitted by federal tax law. See
Individual Retirement Accounts under Products & Services for more details. |
| Q | Can I do all my banking with PNA Bank? |
| A | Yes. Using the convenience of Direct Deposit, ATM machines and Bank-by-Mail
most consumers can perform all their banking needs at PNA Bank, even if they
don't live near the Bank. Contact Us for more information about meeting all
your banking needs. |
| Q | Can I wire transfer money from my PNA Bank checking account? |
| A | Yes. Funds can be transferred to and from your PNA Bank accounts by wire
transfer. A wire transfer can be initiated the day of your request for a
fee of $15. Funds can also be deposited or withdrawn from your PNA Bank
account via an ACH transfer. An ACH transfer may take up to two business
days to initiate, but can be done without a fee. |
| Q | Do I earn interest on my PNA Bank Checking Account or NOW Account? |
| A | Competitive rate of interest are paid on funds held in your PNA Bank NOW
Account or Senior NOW Account. Interest is not paid on funds held in your
Checking Account. See Products & Services for more details. |
| Q | How do I make a deposit to my account from a remote location? |
| A | There are several ways to make deposits to your PNA Bank account from remote
locations. The most convenient way is to use direct deposit for your payroll
or Social Security check. You may also make a currency or check deposit at
many ATM machines displaying a network logo in which PNA Bank belongs. Nearly
all ATMs located in the USA, and many overseas locations, participate in
networks to which PNA Bank belongs. Of course, you may also mail your check
deposit to PNA Bank. See Contact Us for our mailing address. |
| Q | How can I withdraw currency from my PNA Bank account from a remote location? |
| A | You may withdraw currency from any ATM machine displaying a network logo in
which PNA Bank belongs. Nearly all ATMs located in the USA, and many overseas
locations, participate in networks to which PNA Bank belongs. |
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